Reach a Human

How Do I Contact Harry Casino?

Reach our support team by live chat, e-mail or phone, every day of the week around the clock in the United Kingdom.

Start the chat Licensed by UK Gambling Commission

Paid out today

430,687 £

1,483 Members online now

Operating under licence 61363-8431-R-749105 issued by the UK Gambling Commission since 2015

Average withdrawal processed in 26 minutes, up to £98,000 per transaction

All transactions secured with 256-bit SSL encryption and independently audited by iTech Labs

Independently Verified · Updated September 2026

Pick the Channel That Fits

Choose the channel that matches your question so you reach the right answer without delay.

On Screen, Not On Hold

Best for a quick question answered on screen, with a reply in about 2 minutes any hour of the day or night.

Open chat

Your Document Question

Best for documents and longer questions; write to [email protected] and expect a reply within 24 hours.

Write

Speak Now, Not Later

Best for anything urgent and spoken; call +44 20 5927 5426 and reach a person in about 5 minutes, GMT.

Call

Six Key Details

Harry Casino Here in the United Kingdom

Use this table when you want the local number, hours and regulator at a glance.

Reach Us

Local phone+44 20 5927 5426

Time zoneGMT

LanguagesEnglish, German, Finnish, Norwegian

E-mail[email protected]

Supervision

RegulatorUK Gambling Commission, License 61363-8431-R-749105

Get Help

Gambling helpGamCare, BeGambleAware, GAMSTOP

Harry Casino Asks for Five Things

Line these up first so the first reply already solves the problem.

Registered e-mail address on the account
Player ID or account number
Payment method and last four digits
Date, time and amount involved
Clear screenshot of the error

Route Your Query

One Address per Department, No Wrong Queue

Send to the matching department and your message lands with the team that resolves it first time.

Account

General support and questions[email protected]

Document verification (KYC)[email protected]

Money

Deposits and withdrawals[email protected]

Other

Complaints, resolved before the regulator[email protected]

Personal data and privacy requests[email protected]

Business and partnerships[email protected]

Independently Verified · Updated September 2026

When the First Answer Falls Short

Removes the worry that a dispute ends wherever the first reply happens to stop.

Harry Casino Complaint Log

Send the full story to [email protected] with dates, amounts and any reference numbers, and the team logs it as a formal complaint rather than a chat query.

Before and After the Review

Wait for the written reply, which sets out what was checked and what the team will do; keep that message, since the regulator may ask for it later.

Request the Manager Review

Ask for a review by a manager if the reply misses the point, and a senior member of staff reassesses the case from the start with fresh eyes.

Regulator as Last Step

Take the dispute to the UK Gambling Commission once the internal route is closed, and the regulator decides whether the handling met its rules.

While You Wait

Harry Casino Answers in Plain Terms

Five short answers covering the licence, night hours, identity checks, closure and your data.

trustCan I check your gambling licence?+

Yes, Harry Casino Ltd holds a UK Gambling Commission licence, number 61363-8431-R-749105. Both the regulator and the number sit on this page, so you can check the licence against the public register yourself.

trustWhere do I get help at 3am on a Sunday?+

Reach live chat, e-mail or phone at any hour, since support runs 24 hours a day, 7 days a week in GMT. A typical chat reply takes two minutes, a phone answer five minutes, and an e-mail twenty-four hours.

trustDo I need my password to get account help?+

Supply your full name, date of birth and registered e-mail address, and the agent matches you to the account. Never share your password, because no member of the support team will ask for it.

trustWhat if I want my account closed for good?+

E-mail [email protected] and the team closes the account for you. Should you later want to return, ask for the block to be lifted rather than opening a second account, which breaks the one-account rule.

trustWhat happens when I request my personal data?+

Send the request to [email protected] and the team confirms your identity before releasing or erasing anything. A copy of your personal data arrives within a month, and the same address handles deletion requests.

Six Facts on the Operator

Company, Licence and Address

Useful the moment you want to confirm who holds the licence behind the games.

Company

Legal NameHarry Casino Ltd

Company NumberCompany No. 94470293 (United Kingdom)

AddressHigh Street, Manchester

Licence

RegulatorUK Gambling Commission

Licence Number61363-8431-R-749105

Written Contact

Support E-mail[email protected]

Answer Times

When Does Someone Answer?

Clears the doubt about whether anyone is actually there when you need help.

Live Chat

Chat Hours24 hours a day, 7 days a week

Chat First ReplyTwo minutes

Time ZoneGMT

E-mail

E-mail Address[email protected]

E-mail ReplyTwenty-four hours

Phone

Phone Number+44 20 5927 5426

Phone WaitingFive minutes